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šŸ—£ļø Customize the AI with Your Company’s Internal Jargon

Written by Nicolas Movio

šŸŽÆ Goal

Enable the AI to understand your organization’s internal language—jargon, acronyms, proprietary tools, document types, business terms—so it can respond more accurately and contextually.

This prevents misunderstandings and lets the AI behave like a well-integrated colleague, rather than an outsider unfamiliar with your internal codes.


🧠 Why Is This Useful?

In companies, people often use:

  • Internal acronyms (e.g., RAP, PLN, GTR)

  • Proprietary tools and platforms (e.g., Tool XY, ZEKE Platform)

  • Shorthand phrases (e.g., ā€œping MCD to validate the scopeā€)

  • Domain-specific expressions

āž”ļø Without customization, the AI may misinterpret or ignore these terms
āž”ļø With customization, it can recognize and contextualize them automatically


āœ… Benefits

  • Fewer misunderstandings in conversations with the AI

  • Time saved interpreting queries or refining prompts

  • Semantic alignment with your tools, processes, and document types

  • The AI understands your in-house terms like an internal team member


šŸ“Œ Key Takeaway

Customizing your business language is a critical step to boosting AI precision.


It transforms the assistant from a generic responder into a true copilote embedded in your team’s culture.


āš™ļø How It Works in Outmind

Outmind offers two levels of customization for integrating your company’s vocabulary:

šŸ” 1. Private Customization

Each user can define:

  • Their own preferences

  • Specific roles or habits

  • Frequently used expressions

šŸ“Œ Example:

ā€œWhen I mention a ā€˜brief’, I’m referring to a client scoping PDF. The expected format includes 3 sections: context, objectives, and resources.ā€

šŸ‘„ 2. Team or Organization-Level Customization

Admins can define a shared base of internal knowledge for the whole team.

This is where you can introduce:

  • Company-wide jargon

  • Common acronyms

  • Product and tool names

šŸ“Œ Example team content:

  • ā€œPPRā€ = Project Progress Report, a weekly document sent to the client

  • ā€œRPFā€ = Resource Planning Forecast

  • ā€œZEKEā€ = Internal agile project management platform

  • ā€œNLP-Kitā€ = Internal text processing engine based on spaCy and custom rules

Once configured, the AI can automatically interpret these terms in queries, prompts, conversations, or documents.


🧪 Example Interaction Before/After Customization

āŒ Before Customization

Question: ā€œWhere is the latest RAP stored?ā€
AI: ā€œI don’t know what ā€˜RAP’ refers to, could you clarify?ā€

āœ… After Customization

AI: ā€œThe latest Project Progress Report (RAP) is available in the ACME client folder – Week 14.ā€

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