šÆ Goal
Enable the AI to understand your organizationās internal languageājargon, acronyms, proprietary tools, document types, business termsāso it can respond more accurately and contextually.
This prevents misunderstandings and lets the AI behave like a well-integrated colleague, rather than an outsider unfamiliar with your internal codes.
š§ Why Is This Useful?
In companies, people often use:
Internal acronyms (e.g., RAP, PLN, GTR)
Proprietary tools and platforms (e.g., Tool XY, ZEKE Platform)
Shorthand phrases (e.g., āping MCD to validate the scopeā)
Domain-specific expressions
ā”ļø Without customization, the AI may misinterpret or ignore these terms
ā”ļø With customization, it can recognize and contextualize them automatically
ā Benefits
Fewer misunderstandings in conversations with the AI
Time saved interpreting queries or refining prompts
Semantic alignment with your tools, processes, and document types
The AI understands your in-house terms like an internal team member
š Key Takeaway
Customizing your business language is a critical step to boosting AI precision.
It transforms the assistant from a generic responder into a true copilote embedded in your teamās culture.
āļø How It Works in Outmind
Outmind offers two levels of customization for integrating your companyās vocabulary:
š 1. Private Customization
Each user can define:
Their own preferences
Specific roles or habits
Frequently used expressions
š Example:
āWhen I mention a ābriefā, Iām referring to a client scoping PDF. The expected format includes 3 sections: context, objectives, and resources.ā
š„ 2. Team or Organization-Level Customization
Admins can define a shared base of internal knowledge for the whole team.
This is where you can introduce:
Company-wide jargon
Common acronyms
Product and tool names
š Example team content:
āPPRā = Project Progress Report, a weekly document sent to the client
āRPFā = Resource Planning Forecast
āZEKEā = Internal agile project management platform
āNLP-Kitā = Internal text processing engine based on spaCy and custom rules
Once configured, the AI can automatically interpret these terms in queries, prompts, conversations, or documents.
š§Ŗ Example Interaction Before/After Customization
ā Before Customization
Question: āWhere is the latest RAP stored?ā
AI: āI donāt know what āRAPā refers to, could you clarify?ā
ā After Customization
AI: āThe latest Project Progress Report (RAP) is available in the ACME client folder ā Week 14.ā
