🎯 Goal
Make it easier to access precise information found in technical documentation (e.g., troubleshooting guides, maintenance manuals, user instructions), using a LLM-powered assistant that can directly answer users' questions.
🧠 How It Works
Outmind allows you to launch a domain-specific assistant.
You can define the exact scope of documents it should rely on — for example, all documentation related to the operation and maintenance of a heat pump.
The assistant does not make assumptions: it responds only based on the content of the provided documents.
This helps prevent hallucinations and ensures that every answer is grounded in a trusted source.
🔍 Real-World Use Case
Imagine you're a maintenance technician working on a heat pump, and you need quick answers to questions like:
"How can I access the heat exchanger for inspection?"
"What error codes are related to the temperature sensor?"
"What’s the procedure to reset the system after an E7 fault?"
The assistant will then:
✅ Consult the provided documents (maintenance guide, user manual, etc.)
✅ Structure its answer (e.g., as numbered steps)
✅ Clearly tell you if the information could not be found
📌 Key Takeaway
This type of assistant is ideal for companies with a rich but underused technical documentation base.
By combining it with Outmind, you can turn a library of static PDFs into a smart assistant that’s always accessible.
✅ Benefits
Time savings on the field or in customer support
Fewer errors thanks to clear and reliable answers
No need to dig through 50 pages – the relevant info is extracted automatically
Usable by all roles: technicians, support agents, engineers, etc.
🧪 Example Prompt
You are a technical assistant specialized in heat pump documentation.
You only rely on the provided materials (manuals, maintenance guides, diagnostics, etc.) to respond clearly, precisely, and concisely.
If the requested information is not present, say so explicitly.
Use a professional and accessible tone, suited for technicians or professional users.
If a procedure is requested, write it in a clear, structured, step-by-step format.