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🍪 Cookies used by the Outmind platform

Written by Ludivine Schmitt

Outmind uses various cookies necessary for the platform to function, for user authentication, user support, security, and certain technical usage measurements.

This FAQ presents the main cookies observed on the platform and their purposes.

🍪 What is a cookie?

A cookie is a small file stored in your browser when you navigate a web application.

It is used notably to:

  • maintain an active session,

  • secure authentication,

  • remember certain preferences,

  • ensure certain technical functions,

  • measure platform usage.

🔐 Authentication and session cookies

These cookies are necessary for the secure operation of the Outmind platform.

Clerk (authentication)

Outmind uses Clerk as its authentication provider.

Cookies concerned

  • __session

  • __session_mrNIBP1e

  • __client

  • __client_uat

  • __client_uat_mrNIBP1e

  • __refresh_mrNIBP1e

  • clerk_active_context

Purpose

These cookies are used notably to:

  • authenticate the user,

  • maintain the active session,

  • manage organisation context and user roles,

  • secure authentication exchanges,

  • manage session renewal mechanisms.

Retention period

Variable depending on the cookie:

  • some expire when the session is closed,

  • others are retained for several months to maintain the login experience.

🛡️ Security and anti-abuse protection cookies

Cloudflare

Outmind uses Cloudflare to secure certain services exposed on the Internet.

Cookies concerned

  • __cf_bm

  • _cfuvid

Purpose

These cookies are used notably to:

  • detect malicious automated behaviour,

  • protect services against abuse and attacks,

  • improve network security.

Retention period

  • __cf_bm: short duration

  • _cfuvid: session or limited duration

💬 User support cookies

Intercom

Outmind uses Intercom for certain support and user messaging features.

Cookies concerned

  • intercom-device-id-dkgpxi47

  • intercom-session-dkgpxi47

Purpose

These cookies are used notably to:

  • identify a support session,

  • maintain a user conversation,

  • ensure the proper functioning of the support chat.

📊 Usage measurement and analytics cookies

PostHog

Outmind uses PostHog to measure the technical usage of the platform and improve the user experience.

Cookies concerned

  • ph_phc_EoYDTpxzXQeSOj38dtak8QfVIFOlgJdOMRa3bpU0A9D_posthog

  • ph_current_instance

  • ph_current_project_name

  • ph_current_project_token

  • ph_last_login_method

  • ph_sTMFPsFhdP1Ssg_posthog

  • ph_device_180770

  • posthog_csrftoken

  • sessionid

Purpose

These cookies are used notably to:

  • measure the usage of certain features,

  • analyse user journeys,

  • improve performance and usability,

  • maintain certain PostHog technical sessions,

  • secure analytics requests.

Important

These measurements are used for technical and product improvement purposes, not for behavioural advertising.

⚙️ Infrastructure technical cookies

AWS / Outmind API

Outmind uses certain AWS services for hosting and technical routing of its API.

Cookies concerned

  • AWSALB

  • AWSALBCORS

Purpose

These cookies are used notably to:

  • distribute requests across multiple instances of the Outmind API,

  • ensure the stability, availability, and performance of services,

  • maintain proper routing of network requests,

  • manage certain CORS mechanisms necessary for secure exchanges between the browser and the API.

Important

These cookies are purely technical and necessary for the platform to function. They are not used for advertising or marketing tracking purposes.

🌐 Authentication via Google or Microsoft

Depending on the login method used, additional cookies may be set directly by Google or Microsoft.

These cookies are not directly controlled by Outmind.

They are used notably for:

  • SSO authentication,

  • account security,

  • maintaining login sessions,

  • managing user preferences.

🛡️ Does Outmind use advertising cookies?

No.

The cookies used by Outmind serve the following purposes:

  • technical,

  • security,

  • authentication,

  • user support,

  • usage measurement and product improvement.

Outmind does not use advertising cookies intended for marketing targeting or behavioural advertising.

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