What is this?
When syncing a network disk source, Outmind accesses files using a service account.
In some cases, this account may lose access to certain files or folders (EPERM error), for example due to:
permission changes on the source system
file ownership changes
service account misconfiguration
What does the "Protect against access loss" option do?
This option, available only for network drive sources, determines how Outmind behaves when a file becomes inaccessible.
Option enabled (recommended)
Files remain visible in Outmind
They are not removed from the index
Their content may become outdated if changes occur
👉 Goal: prevent unintended large-scale deletions
Option disabled
Inaccessible files are removed from the index
They are no longer visible in Outmind
👉 Risk: if the service account is misconfigured or loses permissions, this can lead to massive deindexing
Why is this option recommended?
In most cases, access loss is:
temporary
or caused by a configuration issue
Keeping files in the index helps:
avoid sudden data loss
give time to fix permission issues
When should you disable this option?
Possible cases:
you need to strictly reflect current access permissions
strong compliance or security requirements
a controlled environment where permissions are stable and reliable
Best practices
Verify service account permissions before syncing
Monitor permission changes on the source system
Only disable this option if the behavior is fully understood